Trust & Safety

Your Safety, Our Priority

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Why Trust Nosy Luxury?

We understand that booking a luxury trip to Madagascar requires trust. That's why we've built every aspect of our business around transparency, security, and delivering exceptional experiences.

TSILIZY LLC is a registered company operating in compliance with Madagascar's tourism regulations. We carry full liability insurance and maintain the highest safety standards across all our operations.

Licensed & Insured

Fully registered with Madagascar Ministry of Tourism

Secure Payments

SSL-encrypted transactions via bank transfer or mobile money

Verified Reviews

All reviews come from guests who actually traveled with us

24/7 Support

Emergency support line available throughout your journey

Cancellation Policy

100%

Full refund if cancelled 30+ days before departure

50%

Half refund if cancelled 15-29 days before departure

0%

No refund if cancelled less than 14 days before departure

Frequently Asked Questions

Is Madagascar safe for tourists?
Yes, Madagascar is generally safe for tourists, especially when traveling with a reputable operator like Nosy Luxury. Our guides are all locally trained and deeply familiar with every region. We avoid any areas with security concerns and provide 24/7 support.
What is included in the tour price?
All tours include accommodation, transportation, local guide services, and most meals. Specific inclusions are listed on each tour's detail page. International flights and travel insurance are not included.
How do I pay?
We accept bank transfers (EUR/USD), mobile money (MVola/Orange Money for local clients), and can arrange alternative payment methods for international clients. A 30% deposit secures your booking.
Do I need a visa?
Most nationalities can obtain a visa on arrival at Antananarivo airport for stays up to 90 days. We provide detailed visa guidance after booking.
What should I pack?
We provide a comprehensive packing guide tailored to your specific itinerary after booking. Generally, light breathable clothing, good walking shoes, sunscreen, and insect repellent are essentials.